Air India Express Customer Care Number Helpline No

May 15, 2020 | Airlines | By Admin | 0 Comments
Air India Express Customer care Numbers

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Organization:  Air India Express Official Website:  http://home.airindia.in/

Registered Office

Air India Express
Air – India Building,
Nariman Point,
Mumbai – 400 021, India

Headquaters

Air – India Express Building,
Gandhi Square, D.H. Road,
Kochi – 682 016, India.

Air India Express Customer Care Number

* Toll Free from BSNL/MTNLTable Search:

Station   TELEPHONE nos. Email address Local Addresses
AMRITSAR Airport 0183-2214062 apmatq@yahoo.in     
City office 0183-2500080 atq.sm@airindia.in PAL PLAZA BUILDING, 1ST FLOOR, SCO 32, SHOPPING CENTRE, RANJIT AVENUE,B-BLOCK, AMRITSAR.
MUMBAI Airport 022-66858082 ,022-6685 8083   Chhatrapati Shivaji International Termial , Sahar
City office 022-22796666    Air – India Building, Ground floor, Nariman Point, Mumbai – 400 021, India
KOZHIKODE Airport 0483 2710180 ccjapt@airindiaexpress.in PO Karippur Airport, Malappuram DT, 673001
City office 0495 2760710 ccjcity@airindiaexpress.in Eroth Centre, Bank Road, Calicut – 673001
KOLKATA Airport    mkakolkata@airindia.in  
City office 033 2211 6944 ccu.reservationmanager@airindia.in  Air India Ltd, Air Lines House 39, C R Avenue, Kolkata – 700 012
KOCHI Airport 0484 2610050 cokapt@airindiaexpress.in  
City office  0484 2610110   Air – India Express Building, Gandhi Square, D.H. Road, Kochi – 682 016, India.
DELHI Airport 9982705921 ,9015130835 mdadelhi@airindia.in Indira Gandhi International Airport, New Delhi
City office      
CHANDIGARH Airport 0172-2242202 ixc.apm@airindia.in  
City office 0172-2624942 ixc.sm@airindia.in SCO 162-164, SECTOR 34A,CHANDIGARH
MANGALORE City office 0824-2450673,0824-2451046,0824-2451045(SM) ixecity@airindiaexpress.inammixe@airindia.in STATION MANAGER, AIR INDIA,AIRLINE HOUSE,HAT HILL,LAL BAGH,MANGALORE 575006
Airport 0824 2220450,0824 2220451, 0824-2254253,0824-2254254 ixeapt@airindiaexpress.in,ixeapt@airindia.in AIRPORT MANAGER,Mangalore International Airport Ltd,Kenjar,Bajpe Post,Mangalore.
JAIPUR Airport 0141-2725997,0141-2725197 jai.apt@airindia.in AIR INDIA LTD, JAIPUR INTERNATIONAL AIRPORT, TERMINAL-2
City office 0141-2744839 jai.sm@airindia.in AIR INDIA LTD, NEHRU PLACE, TONK ROAD, JAIPUR–302015
LUCKNOW Airport 0522-2435401 apmlko@yahoo.in  
City office 0522-4026292  lko.sm@airindia.in Air India office 9, Aameen Complex, Rani Laxmi Bai Marg, Near Gemmni Hotel, Hazratganj,Lucknow-226001
CHENNAI Airport 044 2256 6001   Air India Ltd, Anna International Airport -T 4, Thirusulam, Chennai
City-Office 044 2345 3366   Air India Ltd, no 19 Rukmini lakshmi pathi salai, Egmore, Chennai 600 008
PUNE Airport 020-26683210 pnq.apt@airindia.in Civil Enclave, Lohegaon Airport, Pune-411032
City office 020-26057002 pnq.reservations@airindia.inpnq.sm@airindia.in 39/B, Wellesley Road. Ambedkar Road,opp.R.T.O,near Sangam Bridge, Pune-411001.
Timing :- MONDAY to SATURDAY 1000 hrs to 1700 hrs 
Lunch time : 1300hrs to 1400hrs.
THIRUVANANTHAPURAM Airport 0471-2501426 trvapt@airindiaexpress.in New International Terminal Building, Chackai,Trivandrum-24
City office 0471 2500008   Air India Building, Museum Road, Vellayambalam, Trivandrum-695033
TIRUCHIRAPALLI Airport 0431 2341722 trz.apt@airindia.in Air India Ltd., Trichy International Airport, Trichy – 620007
City office 0431 2480288 ammtrzsr@airindia.in Air India Ltd., no.4a Amalorpavi complex, Dindigul Main Road, Opp. to National College, Trichy-62001
VARANASI Airport 0542-2502667 vns.apt@airindia.in  
City office 0542-2622090, 0542-2622494, 0542-2622495, 0542-2502527 kp.singh@airindia.in,vns.sm@airindia.in Air India Ltd., Airlines Bhavan, 72 , Yadunath Marg,Cantt., Varanasi-221002
Air India Express Customer care Number

Air India Express Outside India Customer Care Number

Station   TELEPHONE nos. Email address Local Addresses
AL -AIN UAE Tele Sales 971 6 5970303   Air India Express Mezzanine International Airport P.O. Box- 1554, Al-Ain, UAE
Airport 00971 3 7855001 aiauhapt@eim.ae Air India Express Mezzanine International Airport P.O. Box- 1554, Al-Ain, UAE
City office 00971 3 7664789 ixauh@atauae.com Ground floor, Al Niyadi building, Salahudeen Al Ayyuvi Street no. 116, Near Sheikha Salama Masjid, Toen Centre, Al-Ain . P.O. Box 23236 
Working Hours :

Regular– SAT TO THU – 09:00 – 13:00 & 16:30 – 20:30 , FRIDAY : HOLIDAY.
Ramdan– SAT TO THU – 09:00 – 13:00 & 20:30 TO 22:30 , FRIDAY – : HOLIDAY 
Tele Sales Working Hours :

Regular– SAT TO THU – 09:00 – 19:30 , FRIDAY : CLOSED
Ramdan– SAT TO THU – 09:00 – 13:00 & 20:30 – 22:30 , FRIDAY & Public Holidays : CLOSED
ABUDHABI UAE Tele Sales 971 6 5970303   Air Indai Express Room NO: 2218, Terminal 1- Airline Office Abu Dhabi International Airport, ABU DHABI UAE
Airport 00971 2 5757033 aiauhapt@eim.ae Air Indai Express Room NO: 2218, Terminal 1- Airline Office Abu Dhabi International Airport, ABU DHABI UAE
City office 00971 2 6313789 ixauh@atauae.com Ground floor, Khalifa Al Suweidi building, opposite AI Manhal Palace, Airport road, Abu Dhabi. P.O. Box 6245 
Working Hours :

Regular– SAT TO THU – 09:00 – 20:00 & FRIDAY – 09:30 – 11:30 & 16:00 – 18:00.
Ramdan– SAT TO THU – 09:00 – 15:00 & 20:30 – 22:30 , FRIDAY – 09:30 – 11:30 & 16:00 – 18:00 
Tele Sales Working Hours :

Regular– SAT TO THU – 09:00 – 19:30 , FRIDAY : CLOSED
Ramdan– SAT TO THU – 09:00 – 13:00 & 20:30 – 22:30 , FRIDAY & Public Holidays : CLOSED
BAHRAIN Airport 0097317321284/85 bahaie737@hotmail.com Unit 3118, Level 7.8, Bahrain International Airport.
City office 0097317220787,0097317220788,0097317220789,0097317220796 bahai@batelco.com.bh Air India, P.O.Box 45, C/0. M/s. Yusuf Bin Ahmed, Kanoo Commercial Bldg, Phase II 4th flr, Manama, Bahrain (AI GSA) 
Working Hours :

Regular– SAT TO THU – 08:00 – 12:30 & 15:30 – 18:00 , FRIDAY – HOLIDAY
Ramdan– 09:00 – 15:00 & 20:30 – 22:30 , FRIDAY : 09:00 – 11:00
DHAKA Airport 02 8901336     Mr R.Koli  Airport Manager, Terminal No.1,  Room No.15  (2nd floor), Kurmitola, Dhaka – 1229
City office 02 9348691     Mrs Leena Vineeth, Country Manager, Ruposhi Bangla Hotel, Annex Building, 1 (2nd floor)1 , Minto Road, Dhaka – 1000
DAMMAM Airport 966-13- 8837919  dmmkz@airindia-sa.comdmmkzai@airindia.in  
City office 966-13- 8823480   sanaulla.khan@kanoo.com Airline Centre, Next to SABB HQ, King Abdul Aziz Road, P.O. Box 298 – Al-Khobar 31952,Kingdom of Saudi Arabia 
Working Hours :

Regular– SAT TO THU – 08:00 – 13:00 & 16:00 – 19:00 , FRIDAY : HOLIDAY
Ramdan– SAT TO THU – 09:00 – 13:30 & 21:00 – 23:30 , FRIDAY : HOLIDAY
DOHA Airport 974-44710201 doh.apt@airindia.in,dohai.apt@gmail.com A3-05A-10 LEVEL 3, PASSENGER TERMINAL COMPLEX, HAMAD INTERNATIONAL, AIRPORT, DOHA-QATAR
City office 974-44418423,974-44418424,974-40384689 doh.mgr@airindia.in,airindia.doh@gmail.com AIR INDIA/AIR INDIA EXPRESS, P.O.BOX: 3446, BUILDING NO. 17, ZONE 24, STREET NO. 840, EBN SEENA STREET, AL MUNTAZAH AREA, DOHA, QATAR 
Working Hours :

Regular– SAT TO THU – 08:00 – 13:00 & 16:00 – 19:00 , FRIDAY : 09:00 – 11:00
Ramdan– SAT TO THU – 09:00 – 15:00 & 20:30 – 22:30 , FRIDAY : 09:00 – 11:00
DUBAI UAE Tele Sales 971 6 5970303 ixuae@atauae.com Reservation Office, Near Salah Al Din Metro Station, Fish Round about, Deira, Dubai
Airport 971 4 5048641 dxbapt@airindiaexpress.in  
City office 971 4 2079444,971 4 207971 4,971 4 2216789   Reservation Office, Near Salah Al Din Metro Station, Fish Round about, Deira, Dubai 
Working Hours :

Regular– SAT TO THU – 09:00 – 18:00 , FRIDAY : 09:00 – 11:00 & 16:00 – 18:00
Ramdan– SAT TO THU – 09:00 – 15:00 & 20:00 – 22:00 , FRIDAY : 09:00 – 11:30

Tele Sales Working Hours :

Regular– SAT TO THU – 09:00 – 19:00 , FRIDAY : CLOSED
Ramdan– SAT TO THU – 09:00 – 15:00 & 20:00 – 22:00 , FRIDAY & Public Holidays : CLOSED
KUWAIT Airport 96524726444 KWIKZAI@GMAIL.COM Air India Limited, Room No FFM82, New Terminal Building Kuwait Airport, Kuwait
City office 00965 22438184 ,00965 22438186 kwiairindiasales@gmail.com House of Travel (GSA-AIRINDIA) ,Al Hilaliah Building,Al Sour Street,P.O Box 594,Safat-13006 
Working Hours :

Regular– SAT TO THU – 08:00 – 12:30 & 16:00 – 19:30 , FRIDAY : HOLIDAY
Ramdan– SAT TO THU – 09:00 – 13:00 & 20:30 TO 22:30 , FRIDAY – : HOLIDAY
MUSCAT Airport 0096824521360 apmicmct@omantel.net.om Office No.11, Arrival Side, Muscat International Airport, Seeb Area, Muscat. Sultanate of oman
City office 96824762141 ialmct@omantel.net.om P.O. Box 962, PC 100,Opp. Central Bank, Muscat, Sultanate of Oman 
Working Hours :

Regular– SAT TO THU – 08:30 – 17:30 , FRIDAY : HOLIDAY
Ramdan– SAT TO THU – 08:30 – 17:30 , FRIDAY : HOLIDAY
RAS-AL-KHAIMAH Airport 97150 9438674 aixrkt@gmail.com Air India Express Room No: 119, Ras Al Khaimah International Airport, P.O. Box 501, RAK UAE
City office 00971 7 2221789 asif@atauae.com Ground Floor, Sheikh Sultan Building, Oman Road, Al Nakheel, Ras Al Khaima 
Working Hours :

Regular– SAT TO THU – 08:30 – 13:00 & 16:30 – 20:00 , FRIDAY : HOLIDAY
Ramdan– SAT TO THU – 09:00 – 15:00 & 20:30 TO 22:30 , FRIDAY – : HOLIDAY
RIYADH Airport 00966 11 2207679 ruh.apt@airindia.inruhkkai@gmail.com  
City office 0096611 4786409 ixriyadh@gmail.comkingsley.austin@kanoo.com Air India C/o YBA Kanoo, Kanoo Tower, King Abdulaziz Plaza, Near Hotel Crowne Plaza, P.O. Box-753. Riyadh 11421. 
Working Hours :

Regular– SAT TO THU – 08:30 – 13:00 & 16:30 – 20:00 , FRIDAY : HOLIDAY
Ramdan– SAT TO THU – 09:00 – 13:30 & 21:00 TO 23:30 , FRIDAY – : HOLIDAY
SHARJAH UAE Tele Sales 00971 6 5084715 ixuae@atauae.com Reservation Office, Meena Road, Near UNION National Bank, Sharjah
Airport 00971 6 5084715 apm.shj@airindia.inicshjapt@eim.ae  
City office 00971 6 5970303 ixuae@atauae.com Air India, Arabian Travel Agency Building,
Ground Floor, Al Arouba Street
P.O.Box : 1477, Rollah
Sharjah,United Arab Emirates

Branch Working Hours :

Regular– SAT TO THU – 09:00 – 21:00 , FRIDAY : 09:00 – 11:00 & 16:00 – 18:00
Ramdan– SAT TO THU – 09:00 – 15:00 & 20:30 – 22:30 , FRIDAY : 09:00 – 11:00 & 16:00 – 18:00 & 20:30 – 22:30 
Tele Sales Working Hours :

Regular– SAT TO THU – 09:00 – 19:30 , FRIDAY : CLOSED
Ramdan– SAT TO THU – 09:00 – 13:00 & 20:30 – 22:30 , FRIDAY & Public Holidays : CLOSED
SINGAPORE City Office Reservation: 
65 62214909

Sales: 
65 63257203
65 63378868
reservation@airindia.com.sg 


sales@airindia.com.sg
3, Coleman Street, #03-07/08, Peninsula Shopping Centre, Singapore 179804
Airport 65 65422152 sinkkic@gmail.comapm@airindiasin.com BOULEVARD #B16 – 006-02, 60, TERMINAL 2, Changi Airport, Singapore
Air India Express Customer care Number

Email-id

customersupport@airindiaexpress.in

feedback@airindiaexpress.in(for feedback)

Nodal Officer

Mr. Aby George

(Chief of Airport Services)

Phone No:0484-2610110
Email:nodal@airindiaexpress.in

Appellate Authority

Mr. Yogesh Mundhwa
(Chief of Commercial )


Phone No:022-26265030
Emailappellate@airindiaexpress.in

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