Hdfc Bank Customer Care and Toll Free Numbers
- 1800-267-6161(Phone Banking)
- 1800-266-4060 (Customer Grievance Redressal Desk-Banking Products)
- 1800-266-4332 ( for hdfc bank/credit card/Fraud Transaction)
- 1800-267-1006 (mutual fund)
- 1800 270 3333 ( Balance enquiry missed call No. )
- 1800 258 6161 (Report credit card /debit card /net banking transactions not done by you)
- 1800 224 060 (Grievance Redressal Desk)
- 1800 258 3838 (Complaint Query)
ALL INDIA NUMBER(S):
- 1860 267 6161 (Other cities Phone Banking Number)
- 044-2362 5600 (Hdfc Credit Card Grievance Redressal)
- 044- 6108 4900 (Grievance Redressal Cell- Credit Cards)
Website: hdfc
Contact:
1800 258 6161 (8.00 am to 8.00 pm – 24*7)
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HDFC Bank Customer Care/Phone Banking Numbers In India
| City Name | Phone Banking |
|---|---|
| Ahmedabad | 079-61606161 |
| Bengalore | 080-61606161 |
| Chandigarh | 0172-6060616 |
| Chennai | 044-61606161 |
| Cochin | 0484-6060616 |
| Delhi and NCR | 011-61606161 |
| Hyderabad | 040-61606161 |
| Indore | 0731-6060616 |
| Jaipur | 0141-6060616 |
| Kolkata | 033-61606161 |
| Lucknow | 0522-6060616 |
| Mumbai | 022-61606161 |
| Pune | 020-61606161 |
Other Cities HDFC bank Customer Care/ Phone Banking Numbers
| City Name | Contact No. |
|---|---|
| Ahmedabad | 079 61606161 |
| Andaman & Nicobar | 1860 267 6161 |
| Andhra Pradesh | 1860 267 6161 |
| Arunachal Pradesh | 1860 267 6161 |
| Assam | 1860 267 6161 |
| Bangalore | 080 61606161 |
| Bihar | 1860 267 6161 |
| Chennai | 044 61606161 |
| Cochin | 0484 6160616 |
| Chandigarh | 0172 6160616 |
| Chhattisgarh | 1860 267 6161 |
| Dadra & Nagar Haveli | 1860 267 6161 |
| Daman & Diu | 1860 267 6161 |
| Delhi & NCR | 011 61606161 |
| Goa | 1860 267 6161 |
| Gujarat | 079 61606161 / 1860 267 6161 |
| Haryana | 011 61606161 / 1860 267 6161 |
| Hyderabad | 040 61606161 |
| Indore | 0731 6160616 |
| Jammu & Kashmir | 1860 267 6161 |
| Jharkhand | 1860 267 6161 |
| Jaipur | 0141 6160616 |
| Karnataka | 080 61606161 / 1860 267 6161 |
| Kolkata | 033 61606161 |
| Kerala | 0484 6160616 / 1860 267 6161 |
| Madhya Pradesh | 0731 6160616 / 1860 267 6161 |
| Maharashtra | 020 61606161 / 022 61606161 / 1860 267 6161 |
| Mumbai | 022 61606161 |
| Manipur | 1860 267 6161 |
| Mrghalaya | 1860 267 6161 |
| Mizoram | 1860 267 6161 |
| Nagaland | 1860 267 6161 |
| Pune | 020 61606161 |
| Odisha | 1860 267 6161 |
| Puducherry | 1860 267 6161 |
| Punjab | 1860 267 6161 |
| Rajasthan | 0141 6160616 / 1860 267 6161 |
| Sikkim | 1860 267 6161 |
| Tamil Nadu | 044 61606161 / 1860 267 6161 |
| Telangana | 040 61606161 / 1860 267 6161 |
| Tripura | 18602676161 |
| Uttar Pradesh | 011 61606161 / 0522 6160616 / 1860 267 6161 |
| Uttarakhand | 1860 267 6161 |
| West Bengal | 033 61606161 / 1860 267 6161 |
Investor Relations
For Shareholders:
Legal & Secretarial Department,
2nd Floor, Zenith House,
Keshavrao Khadye Marg,
Opp. Race Course,
Mahalaxmi,
Mumbai – 400034.
Shareholders’ Helpdesk Timings:
10:30 a.m. to 3.30 p.m.
Between Monday to Friday (except on Bank holidays)
Tel No: +91-022-3976 0012 & 3976-0001
Email: shareholder.grievances@hdfcbank.com
Grievance Redressal
Step1:
Step:2
Call
Grievance Redressal Cell (Banking Products)
Toll Free No. 1800 266 4060 (Call: Monday to Saturday 9:30am to 5:30pm)
This facility is not available on 2nd and 4th Saturdays, all Sundays and Bank Holidays
Grievance Redressal Cell (Credit Cards)
Tel. No.: 044 – 61084900 (Call: Monday to Saturday 9:30am to 5:30pm)
This facility is not available on 2nd and 4th Saturdays, all Sundays and Bank Holidays
Step: 3
Send E-Mail:
For Banking Products and Depository Services write to:
Ms. Punam Umesh Naik (Grievance Redressal Officer)
Grievance Redressal Cell, HDFC Bank Ltd,
2nd Floor, Zenith House , Mahalaxmi ,
Mumbai-400034
For Credit Card specific complaints write to:
Manikandan PS ( Grievance Redressal Officer )
HDFC Bank Cards Division, 8, Lattice Bridge Road,
Thiruvanmiyur, Chennai 600041.
Write to Grievance Redressal Officer
| Grievance Redressal Cell(Banking Products) | |
|---|---|
| Call | Monday to Saturday |
| 1800 266 4060 | 9:30am to 5:30pm |
| This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays | |
| Grievance Redressal Cell(Credit Cards) | |
| Call | Monday to Saturday |
| 044 – 61084900 | 9:30am to 5:30pm |
| This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays |
List of Nodal Officers Handling Banking Ombudsman Complaints
| Area of Operation | Centre | Name of Nodal Officer | Nodal Officer Contact details |
|---|---|---|---|
| Andhra Pradesh and Telagana | Hyderabad | Anil Varughese | Address: HDFC Bank Ltd, 8th Floor, HDFC Bank House, Road No.1, Banjara Hills, Hyderabad – 500 034 Tel: 040-67921327 Phone Banking: Hyderabad: 61606161, Rest of AP & Telangana: 18602676161 Email: bohdfchyd@hdfcbank.com |
| Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura | Guwahati | Ramadoss Ramaswamy | Address : HDFC Bank Ltd, Quality Initiative Group, 2nd Floor, Build Well Compound Between Darwin School and NEPPCO Bhawan R G Baruah Road Guwahati Tel : 033-44065165, Assam-781005 PhoneBanking: Assam/ Arunachal Pradesh / Manipur / Meghalaya / Mizoram / Nagaland / Tripura: 1860 267 6161 Email : bohdfcasm@hdfcbank.com |
| Bihar | Patna | Ramadoss Ramaswamy | Address: HDFC Bank Ltd, EXHIBITION ROAD-PATNA Address : Bimla Sadan Holding No # 801 / 432, Ward No # 37 Exhibition Road, Gandhi Maidan, Patna-800001 Bihar – India phone no : 033-44065165 PhoneBanking: 18602676161 Email : bohdfcptn@hdfcbank.com |
| Chattisgarh | Raipur | Vikas Vijayvergiya | Address: HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal – 462011 (M.P.) Mobile :74898 60375 PhoneBanking: Indore: 6160 616 Rest of Madhya Pradesh / Chhattisgarh: 1850 267 6161 Email : bohdfcrai@hdfcbank.com |
| North, North-West, West, South-West, New Delhi and South districts of Delhi | Delhi I | Santosh Sinha | Address : HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002 Tel : 0124 4664245 PhoneBanking: Delhi: 6160 6161 Email : bohdfcdel@hdfcbank.com |
| North-East, Central, Shahdara, East and South-East districts of Delhi | Delhi III | Santosh Sinha | Address : HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002 Tel : 0124 4664245 PhoneBanking: Delhi: 6160 6161 Email : bohdfcdel@hdfcbank.com |
| Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | Ahmedabad | Alpa Kothari | Address : HDFC Bank House , Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad – 380 009 Tel : 079-66001069 PhoneBanking: Ahmedabad: 6160 6161 Rest of Gujarat: 1860 267 6161 Email : bohdfcahm@hdfcbank.com |
| Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh | Delhi II (Haryana NCR) | Santosh Sinha | Address : HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002 Tel : 0124 4664245 PhoneBanking: NCR: 61606161 Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Gautam Budh Nagar districts of Uttar Pradesh: 1860 267 6161 Email : bohdfcdel@hdfcbank.com |
| Himachal Pradesh, Punjab,Union Territory of Chandigarh and 3 – Districts of Haryana – Panchkula, Ambala and Yamuna Nagar | Chandigarh | Ashok Puri | Address : HDFC Bank Ltd, Bank House, Plot No – 28, Industrial Area, Phase I, Chandigarh.Area Pin Code: 160002 Tel : 0172 -3924866 PhoneBanking: Chandigarh: 6160 616 Chandigarh, Punjab, Himachal Pradesh, Haryana:1860 267 6161 Email : bohdfccgh@hdfcbank.com |
| Jammu and Kashmir | Jammu | Santosh Sinha | Address: HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002 Tel : 0124 4664245 PhoneBanking: Jammu & Kashmir : 1860 267 6161 Email : bohdfcjammu@hdfcbank.com |
| Jharkhand | Ranchi | Ramadoss Ramaswamy | Address: HDFC Bank Ltd, EXHIBITION ROAD-PATNA Address : Bimla Sadan Holding No # 801 / 432, Ward No # 37 Exhibition Road, Gandhi Maidan, Patna-800001 Bihar – India phone no : 033-44065165 PhoneBanking: 1860 267 6161 Email : bohdfcrnc@hdfcbank.com |
| Karnataka | Bangalore | Anuraag Gupta | Address: HDFC Bank Ltd, First floor,103/31, 26th Main Road, 4th T Block, Jayanagar, Near SSMRV College, Bangalore – 560041 Mobile: 9336820290 PhoneBanking: Bangalore: 6160 6161 Rest of Karnataka:- 1860 267 6161 Email : bohdfcblr@hdfcbank.com |
| Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). | Thiruvananthapuram | Jitheesh Janardhanan | Address: HDFC Bank Ltd Cordial Residency Towers Opposite Kurups Lane Sasthamangalam Thiruvananthapuram – 695010 Tel No : 0471 – 4253303 PhoneBanking: Kochi: 6160 616, Rest of Kerala, Union Territory of Puducherry (only Mahe Region), Union Territory of Lakshadweep: 1860 267 6161 Email : bohdfctrv@hdfcbank.com |
| Madhya Pradesh | Bhopal | Vikas Vijayvergiya | Address : HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal – 462011 (M.P.) Mobile :74898 60375 PhoneBanking: Indore: 6160 616 Rest of Madhya Pradesh: 1860 267 6161 Email : bohdfcbpl@hdfcbank.com |
| Districts of Mumbai, Mumbai Suburban and Thane | Mumbai I | Ravi Mukherjee | Address : HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013 Tel : (022) 33958663 PhoneBanking: Mumbai: 6160 6161 Rest of Maharashtra & Goa: 1860 267 6161 Email : bohdfcmum@hdfcbank.com |
| Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and Goa | Mumbai II | Ravi Mukherjee | Address : HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013 Tel : (022) 33958663 Rest of Maharashtra & Goa: 1860 267 6161 Email : bohdfcmum@hdfcbank.com |
| Odisha | Bhubaneswar | Ramadoss Ramaswamy | Address : HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, Plot No – D, Baramunda, Bhubaneswar – 751003 Tel – 033-44065165 PhoneBanking: 1860 267 6161 Email : bohdfcbnr@hdfcbank.com |
| Rajasthan | Jaipur | Parul Sharma | Address : HDFC Bank Ltd, A-8 Hanuman Nagar (A) Jaipur – 302021 Rajasthan Tel : 0141-2353326 Phone Banking : Jaipur – 6160616 Rest Of Rajasthan – 1860 267 6161 Email : bohdfcjpr@hdfcbank.com |
| Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands | Chennai | Sundar Krishnamoorthy | Address : HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai – 600002. Tel no : 044 28616424 PhoneBanking: Chennai: 6160 6161 Rest of Tamil Nadu / Pondicherry, Andaman and Nicobar Islands: 1860 267 6161 Email : bohdfcchn@hdfcbank.com |
| Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Kanpur | Sameer Tiwari | Address : HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, LucknowArea Pin Code: 226001 Tel No.: 0522-3019135 PhoneBanking: Lucknow : 0522 -6160 616 Rest of Uttar Pradesh : 1860 267 6161 Email : bohdfckpr@hdfcbank.com |
| Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Dehradun | Sameer Tiwari | Address : HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, LucknowArea Pin Code: 226001 Tel No.: 0522-3019135 PhoneBanking: Rest of Uttar Pradesh & Uttarakhand: 1860 267 6161 Email : bohdfcddn@hdfcbank.com |
| West Bengal and Sikkim | Kolkata | Ramadoss Ramaswamy | Address : HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata – 700 001 Tel : 033-44065165 PhoneBanking: Kolkata: 6160 6161 Rest of West Bengal / Sikkim: 1860 267 6161 Email : bohdfckol@hdfcbank.com |
Principal Nodal Officer
Ms. Zenobia Neville Mehta
HDFC Bank Ltd.
5th Floor, Tower B,
Peninsula Business Park,
Lower Parel West,
Mumbai 400013
Tel: 022-62841505
Fax number : 022-30788580
Banking Ombudsman Offices
Address and Area of Operation of Banking Ombudsman
| Centre | Contact Details of office of Banking Ombudsman | Area of Operation |
|---|---|---|
| Ahmedabad | C/o Reserve Bank of India La Gajjar Chambers, Ashram Road, Ahmedabad – 380 009Tel.No.079- 26582357 Fax No.079-26583325 email id: cms.boahmedabad@rbi.org.in |
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu |
| Bangalore | C/o Reserve Bank of India 10/3/8, Nrupathunga Road Bangalore-560 001Tel.No. 080-22277660 Fax No.080-22244047 email id: cms.bobengaluru@rbi.org.in |
Karnataka |
| Bhopal | C/o Reserve Bank of India 4th Floor, Hoshangabad Road Post Box No.32, Bhopal – 462 011Tel.No. 2573772/ 2573776Fax No. 2573779 email id: cms.bobhopal@rbi.org.in |
Madhya Pradesh |
| Bhubaneswar | C/o Reserve Bank of India Pt. Jawaharlal Nehru Marg Bhubaneswar-751 001Tel.No.0674-2396207, Fax No.0674-2393906 email id: cms.bobhubaneswar@rbi.org.in |
Odisha |
| Chandigarh | C/o Reserve Bank of India New Office Building Sector-17, Central Vista Chandigarh-160 017Fax No.0172-2721880 email id: cms.bochandigarh@rbi.org.in |
Himachal Pradesh, Punjab and Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana |
| Chennai | C/o Reserve Bank of India, 2nd Floor, Fort Glacis, Post Box No. 40, 16 Rajaji Salai, Chennai 600 001Tel No.044 – 2539 5964, 2539 9159, 2539 9170 Fax No.044-25395488 email id: cms.bochennai@rbi.org.in |
Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands |
| Delhi I | C/o Reserve Bank of India, Sansad Marg, New Delhi – 110001Tel.No. 23725445/ 23710882 Fax No. 23725218 email id: cms.bonewdelhi1@rbi.org.in |
North, North-West, West, South-West, New Delhi and South districts of Delhi |
| Delhi II (Haryana NCR) | C/o Reserve Bank of India, Sansad Marg, New Delhi – 110001Tel.No.011 – 23724856 Fax No.011- 23725218-19 email id: cms.bonewdelhi2@rbi.org.in |
Haryana (except Panchkula, Yamuna Nagar and Ambala districts), and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh |
| Delhi III | C/o Reserve Bank of India, Sansad Marg, New Delhi – 110001Tel.No.011 – 23715393 Fax No.011- 23765234 email id: cms.bonewdelhi3@rbi.org.in |
North-East, Central, Shahdara, East and South-East districts of Delhi |
| Dehradun | C/o Reserve Bank of India GMVN Building, 3rd Floor, 74/1 Rajpur Road, Dehradun-248001Tel.No : 0135-2742006 Fax No: 0135-2742001 Email : cms.bodehradun@rbi.org.in |
Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) |
| Guwahati | C/o Reserve Bank of India Station Road, Pan Bazar Guwahati-781 001Tel.No.0361-2542556, 0361-2540445 Fax No.0361-2540445 email id: cms.boguwahati@rbi.org.in |
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura |
| Hyderabad | C/o Reserve Bank of India 6-1-56, Secretariat Road Saifabad, Hyderabad-500 004Tel.No.040-23210013 Fax No.040-23210014 email id: cms.bohyderabad@rbi.org.in |
Andhra Pradesh and Telangana |
| Jaipur | C/o Reserve Bank of India, Ram Bagh Circle, Tonk Road Jaipur-302 052Tel.No.0141- 5107973 Fax No.0141-2562220 email id: cms.bojaipur@rbi.org.in |
Rajasthan |
| Jammu | C/o Reserve Bank of India, Rail Head Complex, Jammu- 180012Tel.No. 0191-2477617 Fax No. 2477219 email id: cms.bojammu@rbi.org.in |
State of Jammu and Kashmir |
| Kanpur | C/o Reserve Bank of India M.G. Road, Post Box No.82 Kanpur-208 001Tel.No.0512-2306330 Fax No.0512-2305938 email id: cms.bokanpur@rbi.org.in |
Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) |
| Kolkata | C/o Reserve Bank of India 15, Nethaji Subhas Road Kolkata-700 001Tel.No.033-22306222/033-22305580 Fax No.033-22305899 email id: cms.bokolkata@rbi.org.in |
West Bengal and Sikkim |
| Mumbai(I) | C/o Reserve Bank of India 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 STD Code: 022 Tel.No.( O ) 022-23022028 Fax No.022-23022024 email id: cms.bomumbai1@rbi.org.in |
Districts of Mumbai, Mumbai Suburban and Thane |
| Mumbai(II) | C/o Reserve Bank of India 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 STD Code: 022 Tel.No.( O ) 022-23028140 Fax No.022-23022024 email id: cms.bomumbai2@rbi.org.in |
Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) |
| Patna | C/o Reserve Bank of India, 2nd Floor, West Gandhi Maidan Patna-800 001Tel.No.0612-2201734/ 0612- 2323007 Fax No.0612-2323734 email id: cms.bopatna@rbi.org.in |
Bihar and Jharkhand |
| Ranchi | C/o Reserve Bank of India, Pragati Sadan, RRDA Building, 4th Floor, Kutchery Road, Ranchi Jharkhand 834001 Tel.No.0651 2210512 Fax No.0651 2210511 Email: cms.boranchi@rbi.org.in |
Jharkhand |
| Raipur | C/o Reserve Bank of India, 54/949, Shubhashish Parisar, Satya Prem Vihar Mahadev Ghat Road, Sundar Nagar, Raipur- 492013 Tel.No. 0771-2242566 Fax No. 2242566 Email: cms.boraipur@rbi.org.in |
Chhattisgarh |
| Thiruvananthapuram | C/o Reserve Bank of India Bakery Junction Thiruvananthapuram-695 033Tel.No.0471-2332723/0471-2329676 Fax No.0471-2321625 email id: cms.botrivandrum@rbi.org.in |
Kerala and Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). |
NRI Phone Banking
NRI Account Opening assistance (Toll Free)
USA 855-207-8106
Canada 855-846-3731
UK 800-756-2993
Singapore 800-101-2798
Other Countries Click here to receive a call
Existing Account holders queries (24 X 7)
USA (Toll Free) 855-999-6061
Canada (Toll Free) 855-999-6061
Singapore (Toll Free) 800-101-2850
Other Countries- 91-2267606161
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