ICICI Bank Customer Care Numbers Helpline Numbers


ICICI Bank Customer Care Numbers Helpline Numbers

Call ICICI Bank Customer Care Numbers

  • 1800 200 3344 (All Operator – 9 a.m. to 6 p.m. from Monday to Friday)
  • 1800 103 8181 (Wealth / Private Banking)
ICICI Bank Customer Care Numbers All India: 
  • 1860 120 7777 (Personal Banking)
  • 1860 120 6699 (Corporate / Business / Retail Institutional Banking)
  • 1860 120 3399 (Private banking customer)
  • 040 7140 3333 (Phone Banking)
  • 9594 612 612 (Missed call – Account Balance)
  • 9594 613 613 (Missed call- last 3 transaction)
  • 92222 08888 (SMS Service)
  • 92156 76766 (SMS to Non-financial transaction)
  • 92222 99998 (Get assistance on call- by missed call)
  • +91-40-7140 3333 (NRI Banking)

1860 120 7777 (Personal Banking)

Call this number for credit card queries

IVR options –

  • Prees 0- Card unblock,card missing/stolen
  • Press 1- For account statement
  • Press 2- For credit card/prepaid card
  • Press 3- Loan,home finance,demat account
  • Press 4- Account application status
  • Press 5- (PPMJJY) Pradhan mantri jeevan jyoti yojana

Internet Banking

SMS Banking

Email

customer.care@icicibank.com

App

Customer Care Numbers

Personal Banking All India : 1860 120 7777
Wealth / Private Banking All India : 1800 103 8181
Corporate / Business / Retail Institutional Banking All India : 1860 120 6699
Domestic customers travelling overseas
(only available from numbers outside India)
Personal Banking / Wealth / Private Banking +91-40-7140 3333
Corporate / Business / Retail Institutional Banking +91-22-3344 6699

Personal Banking – Alternate Numbers

City Contact Number
Delhi 011 33667777
Mumbai 022 33667777
Kolkata 033 33667777
Chennai 044 33667777

Corporate/Business/Retail Institutional Banking

City Contact Number
Delhi 011 33446699
Mumbai 022 33446699
Kolkata 033 33446699
Chennai 044 33446699

Missed Call Service

  • To check A/C Balance, you may give a missed call on 9594 612 612 or
    send an SMS as IBAL to 9215 676 766/ 5676 766 to get the balance details
  • To check last 3 transactions, you may give a missed call 9594 613 613 or
    send an SMS as ITRAN to 9215 676 766 / 5676 766 to get last 3 transaction details

Recharge

Prepaid Mobile Recharge

  • SMS to 9222208888 from your registered mobile number
  • MTOPUP <space> 10-digit mobile number <space> Recharge amount <space> Last 6 digits
    of your ICICI Bank Account Number

Broadband Recharge

  • SMS to 9222208888 from your registered mobile number
  • MTOPUP <space> Broadband No. <space> Operator Name <space> Recharge Amount <space> Last 6 digits
    of your ICICI Bank Account Number

DTH Recharge

  • SMS to 9222208888 from your registered mobile number
  • DTH <space> Subscriber’s ID <space> Operator Name <space> Recharge Amount <space> Last 6 digits of
    your ICICI Bank Account Number

SMS Banking

Financial Transactions

SMS <Message Format> to 9222208888

Service Name Message Format Example
Prepaid Mobile Recharge MTOPUP (space) 10-digit Mobile Number (space) Operator Name (space) Amount (space) Last 6 digits of your Bank Account Number If the last 6 digits of my account number are 123456, to recharge a Vodafone number 9811654321 for Rs. 100, I will send the following SMS to 9222208888
MTOPUP 9811654321 Vodafone 100 123456
DTH Recharge DTH (space) Subscriber ID (space) Operator Name (space) Amount (space) Last 6 digits of your Bank Account Number If the last 6 digits of my account number are 123456, to recharge a TATASKY number 1005825110 for Rs. 100, I will send the following SMS to 9222208888
DTH 1005825110 TATASKY 100 123456
Retrieve MMID MMID (space) last 4 digits of your account number If the last 4 digits of my account number are 1234, to retrieve MMID, I will send the following SMS to 9222208888
MMID 1234

Non-Financial Transactions

Unbilled Call Facility

Bank Account Dial This Number
Balance Enquiry 9594612612
Last 3 transactions 9594613613

Non-financial Transactions

 SMS to 9215676766

 
Bank Account Primary Account Non-Primary Account
Balance Enquiry IBAL IBAL(space)Last 6 digits of Account No*
Last 3 transactions ITRAN ITRAN(space)Last 6 digits of Account No*
Cheque Status Enquiry ICSI Cheque No. ICSI(space)Cheque No (space)Last 6 digits of Account No*
Stop Cheque Request ISCR Cheque No. ISCR(space)Cheque No (space)Last 6 digits of Account No*
Cheque Book Request ICBR ICBR(space)Last 6 digits of Account No*
View Presented Bills IVIEW(space)Biller Nickname IVIEW(space)Biller Nickname
Credit Card
Balance Enquiry IBALCC(space)Last 6 digits of Credit Card
Reward Points IRPCC(space)Last 6 digits of Credit Card
Last Payment ILPCC(space)Last 6 digits of Credit Card
Payment Due Date IPDDCC(space)Last 6 digits of Credit Card
*Last 6 digits of Credit Card number not required to specify if only 1 Credit Card is linked to your User ID
Please provide one character space between the keyword and parameter(s)
 
Demat Account
Holding Enquiry IBALD (space) last 8 digits of account
Transaction Status ITRAND (space) please enter the document type and slip number
Bill Enquiry IBILLD (space) last 8 digits of account
ISIN Enquiry ISIND (space) please enter any scrip descriptor
Loan Account
Amortisation Schedule IAMT(space)16 Digits of Loan Account Number
Income Tax Certificate Provisional IITP(space)16 Digits of Loan Account Number
Income Tax Certificate Final IITF(space)16 Digits of Loan Account Number
Reschedulement Letter IRSL(space)16 Digits of Loan Account Number
Reset Letter IRTL(space)16 Digits of Loan Account Number
Loan Agreement Copy ILAC(space)16 Digits of Loan Account Number
Interest Certificate IINT(space)16 Digits of Loan Account Number
Welcome Letter IWEL(space)16 Digits of Loan Account Number
Other Service
Status of Service Request Raised SR(space)Service Request Number
Locate ATM ATM(space)PINCODE
Locate BRANCH BRANCH(space)PINCODE
Locate Bank@HomeDropBox BHOME(space)PINCODE
Get One Time Password for Internet Banking transactions instantly IBOTP

Unresolved Query

Register your grievance by dialing toll free number 1800 200 3344

Provide the Service Request Number (numeric digits only) which is not more than 2 months old

Timing– 9 am to 6 pm from Mon-Fri

Other State Customer Care Number

 
State Cities
Ahmedabad: 079 3366 7777 Andhra Pradesh: 7306667777
Bangalore: 080 3366 7777 Assam: 986466 7777
Bhopal: 0755 3366 777 Bihar: 810266 7777
Bhubaneswar: 0674 3366 777 Chattisgarh: 909866 7777
Chandigarh: 0172 3366 777 Goa: 902166 7777
Chennai: 044 3366 7777 Gujarat: 800066 7777
Dehradun: 0135 3366 777 Harayana: 901766 7777
Delhi: 011 3366 7777 Himachal Pradesh: 981766 7777
Ernakulam: 0484 33 66 777 Jammu & Kashmir: 901866 7777
Gurgaon: 0124 3366 777 Jharkhand: 810266 7777
Hyderabad : 040 3366 7777 Karnataka: 808866 7777
Jaipur: 0141 3366 777 Kerala: 902066 7777
Kolkata: 033 3366 7777 Madhya Pradesh: 909866 7777
Lucknow: 0522 3366 777 Maharashtra: 902166 7777
Mumbai: 022 3366 7777 Orissa: 969266 7777
Panaji: 0832 3366 777 Punjab: 730766 7777
Patna: 0612 3366 777 Rajasthan: 787766 7777
Raipur: 0771 3366 777 TamilNadu: 730566 7777
Ranchi: 0651 3366 777 Telangana: 730666 7777
Shimla: 0177 3366 777 Uttar Pradesh: 808166 7777
West Bengal: 810 166 7777 Uttarakhand: 808 166 7777

Corporate/Business/Retail Institutional Banking

All India Number

1860 120 6699

Other State ICICI Bank Customer Care Numbers

 
State Cities
Ahmedabad: 079 33 446699 Andhra Pradesh: 7306 446699
Bangalore: 080 33 446699 Assam: 8822 446699
Bhopal: 0755 33 44669 Bihar: 8102 446699
Bhubaneswar: 067433 4669 Chattisgarh: 7879 446699
Chandigarh: 0172 33 44669 Goa: 7304 446699
Chennai: 044 33 446699 Gujarat: 8690 446699
Dehradun: 0135 33 44669 Harayana: 9541 446699
Delhi: 011 33 446699 Himachal Pradesh: 9625 446699
Ernakulam: 0484 33 44669 Jammu & Kashmir: 9018 446699
Gurgaon: 0124 33 44669 Jharkhand: 8102 446699
Hyderabad: 040 33 446699 Karnataka: 9019 446699
Jaipur: 0141 33 44669 Kerala: 8590 446699
Kolkata: 033 33 446699 Madhya Pradesh: 7879 446699
Lucknow: 0522 33 44669 Maharashtra: 730 4446699
Mumbai: 022 33 446699 Orissa: 9778 446699
Panaji: 0832 33 44669 Punjab: 9023 446699
Patna: 0612 33 44669 Rajasthan: 9529 446699
Raipur: 0771 33 44669 TamilNadu: 8695 446699
Ranchi: 0651 33 44669 Telangana: 7306 446699
Shimla: 0177 33 44669 Uttar Pradesh: 8303 446699
West Bengal: 9641 446699 Uttarakhand: 8303 446699

Wealth/Private Banking

 
State Cities

Toll Free No1800 103 8181

Assam: 9864443399 Andhra Pradesh: 7306443399
Bihar: 8102443399 Patna: 06123344339
Chattisgarh: 8103443399 Raipur: 07713344339
Goa: 7304443399 Panaji: 08323344339
Gujarat: 8306443399 Ahmedabad: 07933443399
Haryana: 9017443399 Gurgaon: 01243344339
Himachal Pradesh: 9817443399 Shimla: 01773344339
Jammu & Kashmir: 9018443399  
Jharkhand: 8102443399 Ranchi: 06513344339
Karnataka: 8088443399 Bangalore: 08033443399
Kerala: 9020443399 Ernakulam: 04843344339
Madhya Pradesh: 8103443399 Bhopal: 07553344339
Maharashtra: 7304443399 Mumbai: 02233443399
Orissa: 7735443399 Bhubaneswar: 06743344339
Punjab: 7307443399 Chandigarh: 01723344339
Rajasthan: 8955443399 Jaipur: 01413344339
TamilNadu: 9025443399 Chennai: 04433443399
Telangana: 7306443399 Hyderabad: 04033443399
Uttar Pradesh: 8303443399 Lucknow: 05223344339
Uttarakhand: 8303443399 Dehradun: 01353344339
West Bengal: 9832443399 Kolkata: 03333443399

Update Contact Details

(Communication Address ,Mobile Number,Email ID)

Through Customer Care

Call Toll free number 1800 200 3344

Through Post

ICICI Bank Limited,
RPC Mumbai,
5th Floor, A-Wing, Autumn Estates
Chandivali Farm Road, Chandivali
Land Mark:Next to Chandivali Studio, Opp MHADA
Andheri-East,
Mumbai- 400072,India

Debit Card User

  • Enter your Account Number.(OR) Debit Card and your registered Mobile Number to receive your User ID

Credit Card User

  • Enter your Credit Card Number and registered Mobile Number to receive your User ID.

Forgot /Generate Online Password

  • Enter your userid and your registered Mobile Number

SMS Service

Financial Transactions: SMS <Message Format> to 9222208888

SERVICE NAME MESSAGE FORMAT EXAMPLE
Prepaid Mobile Recharge MTOPUP (space) 10-digit Mobile Number (space) Operator Name (space) Amount (space) Last 6 digits of your Bank Account Number If the last 6 digits of my account number are 123456, to recharge a Vodafone number 9811654321 for Rs. 100, I will send the following SMS to 9222208888 SMS to 9222208888:
MTOPUP 9811654321 Vodafone 100 123456
DTH Recharge DTH (space) Subscriber ID (space) Operator Name (space) Amount (space) Last 6 digits of your Bank Account Number If the last 6 digits of my account number are 123456, to recharge a TATASKY number 1005825110 for Rs. 100, I will send the following SMS to 9222208888 SMS to 9222208888:
DTH 1005825110 TATASKY 100 123456
Retrieve MMID MMID (space) last 4 digits of your account number If the last 4 digits of my account number are 1234, to retrieve MMID, I will send the following SMS to 9222208888 SMS to 9222208888 MMID 1234

Non-financial Transactions: Unbilled Call Facility

Dial the following phone numbers from your registered phone. The call will disconnect after first ring and you will receive an SMS containing the requisite information.

Bank Account Dail This Number
Balance Enquiry 9594612612
Last 3 transactions 9594613613

Non-financial Transactions: SMS to 9215676766

 
Bank Account Primary Account Non-Primary Account
Balance Enquiry IBAL IBAL(space)Last 6 digits of Account No*
Last 3 transactions ITRAN ITRAN(space)Last 6 digits of Account No*
Cheque Status Enquiry ICSI Cheque No. ICSI(space)Cheque No (space)Last 6 digits of Account No*
Stop Cheque Request ISCR Cheque No. ISCR(space)Cheque No (space)Last 6 digits of Account No*
Cheque Book Request ICBR ICBR(space)Last 6 digits of Account No*
View Presented Bills IVIEW(space)Biller Nickname IVIEW(space)Biller Nickname

Credit Card

Services Format
Balance Enquiry IBALCC(space)Last 6 digits of Credit Card
Reward Points IRPCC(space)Last 6 digits of Credit Card
Last Payment ILPCC(space)Last 6 digits of Credit Card
Payment Due Date IPDDCC(space)Last 6 digits of Credit Card

Other Services

Services Format
Status of Service Request Raised SR(space)Service Request Number
Locate ATM ATM(space)PINCODE
Locate BRANCH BRANCH(space)PINCODE
Locate Bank@HomeDropBox BHOME(space)PINCODE
Get One Time Password for Internet Banking transactions instantly IBOTP

NRI Banking

Personal Banking / Wealth / Private Banking:+91-40-7140 3333

Corporate / Business / Retail Institutional Banking :+91-22-3344 6699

Open NRI Account

Number: 914040661850

NRI Online Application Form

ICICI Bank Customer Care Numbers Outside India

 
Toll Free Numbers
From USA
Call on 18664242448
From UK
Call on 0 8081 314 151
From Singapore
Call on 800 101 2553
From Canada
Call on 18664242448
From Australia
Call on 0011-800-0424-2448
From Europe
Belgium 00-800-0424-2448
Finland 990-800-0424-2448
France 00-800-0424-2448
Germany 00-800-0424-2448
Ireland 00-800-0424-2448
Italy 00-800-0424-2448
Luxembourg 00-800-0424-2448
Netherlands 00-800-0424-2448
Portugal 00-800-0424-2448
Spain 00-800-0424-2448
From UAE
Call on 8000 9114 001
From Bahrain
Call on 800 04 877
From India – For NRIs when in India
Call on 1800-102-5600
Non Toll Free Numbers to India (From any Country)
Call on 91-40-3099 8025
 
Contact Numbers of other Offices
Bahrain
Call on + 973 17 576 161
Hong Kong
Call on +852-22342651+852- 22342655
Sri Lanka
Call on + 94 11 4242448
Russia
Call on + 7 495 981 4988

Request a Call

On submitting the request, Phone Banking Service Representative will
contact you within 15 minutes from number 91-4040661850.

Service Requests

Click here if you want to request for your services

Status Of Service Requests

Email

nri@icicibank.com.

Oversea Branches

Bahrain Branch
ICICI Bank Ltd.
Manama Centre,
Manama Kingdom of Bahrain
Tel:+ 973 17 576 161
Fax: + 973 17 221 200
Bangladesh Representative Office
ICICI Bank Ltd.,
12th floor, Unique Trade Center (UTC Building),
8 Panthapath,
Dhaka -1215
Tel: +8802 8155392
+880 28155 409
Fax: +8802 8143424

Canada Subsidiary
ICICI Bank Canada
Don Valley Business Park
150 Ferrand Drive,
Suite 700,
Toronto, ON M3C 3E5
Tel: + 1 416 360 0909
Fax: + 1 647 436 1178

China Representative Office
ICICI Bank Ltd.
RM 2585, 25/F, Wheelock Square,
1717 Nanjing West Road,
Jingan District,
Shanghai 200 040,
China
Tel: + 86 21 61575169 / 70
Fax: + 86 21 61575388

Dubai Representative Office
ICICI Bank Ltd.,
Suite No. 404,
The Business Centre Building,
Khalid Bin Al Waleed Street,
Near Burjuman,
P O Box: 28758,
Dubai, U.A.E.
Tel: + 8000 9114 001 (toll free)
Fax: + 971 4 396 6994

Abu Dhabi Representative Office
ICICI Bank Ltd.,
No.107-108, Al Otaiba Towers,
Mashreq Bank-Siemens Building, Electra Street,
P O Box: 31276,
Abu Dhabi, U.A.E.
Tel.: 8000 9114 001 (toll free)
Fax: +971 2 622 8410

Hong Kong
Unit 1504B-1505,
Level 15, International Commerce Centre,
1 Austin Road West,
Kowloon, Hong Kong
Tel: + (852) 2234 2651/2234 2655
Fax: + (852) 2234 7613

Singapore Branch
ICICI Bank Ltd.
9 Raffles Place,
# 50-01 Republic Plaza,
Singapore- 048619
Tel: + 65 6723 9288
Fax: + 65 6723 9268
South Africa Representative Office
ICICI Bank Limited
3rd floor, West Building,
88, Stella Street,
Sandown, Sandton,
Johannesburg 2196
PO Box 78261,
Sandton, Johannesburg 2146
Tel: +27 11 6767800 (Board)
Fax: +27 11 7839748 (Board)


Sri Lanka Branch
ICICI Bank Ltd.
58, Dharmapala Mawatha,
Colombo 07,
Sri Lanka.
Tel: + 94 11 4242448
UK Subsidiary
ICICI Bank UK PLC
(For list of branches,
 

KYC Detail

KYC guidelines of RBI mandate banks to collect three type of proofs from their customers.

  1. They are Recent Photograph
  2. Proof of identity such as Aadhar Care /PAN Card
  3. Proof of address

Click here to download the form the site

ICICI Bank Customer Care Numbers Above

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2 comments on “ICICI Bank Customer Care Numbers Helpline Numbers

Thank you for the information

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