Indigo Customer Care Number & Contact Numbers


Indigo Customer Care Number & Contact Numbers

Call Indigo Customer Care Number

  • 0124-617 3838 (Enquiry-India)
  • 9910 383 838 (Enquiry-India)
  • 0124-485 2158
  • 0124-661 3838
  • 011-4040 4200 (CarGo Services)
  • +86-2022503838 (China)

Customer Support

  • 0124-61738389910383838 (India)
  • +86-2022503838 (China)

Email

COVID-19 (Flight Updates)

  1. New booking made between 25th March’20 & 15th April’20 for travel
    between 25th March’20 and 3rd May’20 are eligible for full refund.
  2. Contact for Chat support team.
  3. For Group booking, Email at groups@goindigo.in .
  4. All flights are temporarily suspended until 3rd May’20 .
  5. Tickets refunds will be valid for 1 year from date of issuance, for more information Click here .
  6. Passengers travelling to Aizawl are required by law to optain IPL(Inner Line Permit)
    for entry into the state of Mizoram. For IPL Registration visit Mizoram state website .
  7. Flights to/from Chengdu and Guangzhou are suspended till 14th June’20,
    full refund is being processed, contact at 01246173838 .

* Check flights scheduling as per DGCA Guidelines

* For Contact details visit DGCA (Directorate General of Civil Aviation)

Important Links

Booking Services

Manage Bookings

Change/ Cancel Ticket

Baggage Enquiry

For flight status

Send an SMS ST <flight no.><flight date> as DDMM
Example: for flight 6E-333 for Jul 29,

send ST 333 2907 to 566772

Check flight status

Query from

Documents Required for Infants

Children above the age of seven 7 days and under the age of two 2 years, as on the date of travel,
can travel as Infants. Age proof needs to be provided at the time of check-in-

Valid ID proof for Infants

  • Birth Certificate
  • Mother’s hospital discharge summary
  • Vaccination certificate
  • Passport

Documents Required for Minor

Children above the age of two and below the age of twelve years are regarded as Minors, following assistance
services to minors-

  • Under 5 years – ‘Flying Solo’ service is unavailable, however, the child MUST travel with someone
    over the age of 18 years
  • 5-12 years – ‘Flying Solo’ service is available and can the child can travel on all flights
  • 13-18 years – The child can travel alone or we would be happy to offer the ‘Flying Solo’ service

 Unaccompanied Minor form

For more information about Indigo Airlines services visit

International Reservation Centres

  • Go to the official website
  • Click on contact us
  • Go to the down in International Reservation Centres
  • Select country
  • Click on details

International GSA/Reservation Offices

Indigo Customer Care Number
Country Address Contact Number Email Id
Australia and New Zealand Suite 1808 | Level 18 | Australia Square | 264 George Street | Sydney|NSW 2000 Australia AUS : 1300 760 170 / NZ : 0800  200 036

indigo@airlinerepservices.com.au 

indigo@airlinerepservices.co.nz

Bahrain

World Travel

Service Unitag House, 150 P O Box 830, Manama, Bahrain

17225650, 17210277 info@worldtravelservice-bh.com
Bangladesh

Renaissance Aviation Services Limited

Plot # SEF (1) 2nd Floor, Gulshan South Avenue

Bir Uttam Mir Showkat Road, Dhaka-1212, Bangladesh

+88 02 9883374, H/P: +880 1711 409 704 indigo@rasl-bd.com
USA

Chicago

1111 E Touhy Avenue, Suite 232

Des Plaines, IL 60018

USA

1-844-297-3904  
USA

Houston

3033 Chimney Rock, Suite 307

Houston,TX 77056

USA

1-844-297-3904  
USA

Los Angeles

16250 Ventura Boulevard, Suite 115

Encino, CA 91436

USA

1-844-297-3904 lax@aviaworldna.com
USA

New York

1385 Broadway, Suite 605

New York, NY 10018

USA

1-844-297-3904 nyc@aviaworldna.com
Hong Kong

Pacific Aviation Marketing (HK) Ltd.

Unit 2503 25/F Island Place Tower, 510 King’s Road,

North Point, Hong Kong

Tel : 852 – 2830 4803 Fax : 852 – 3170 5399 indigo@pam.com.hk
Israel

TAL Aviation

29, Ben Yehuda Street, Tel-Aviv 61264

Israel

+ 972 3 7952133 indigo@tal-aviation.com
Kuwait

Caesars International Travel company

Al Jawhara Towers,

Mezzanine floor-2, Ali Al Salem Street,

Al Salhiya, PB No. 28229

Safat 13056

Kuwait City

+965 22260250 res.indigo@citcw.com
Maldives

Aviation Services (Private) Limited

Henveiru, Athireege Aage

Lotus Goahli, Malé, 20094

Republic of Maldives

  ishan.aviation@hemas.com 
Malaysia

AVIAREPS Global Alliance Travel Sdn Bhd

Suite 2701 Level 27 Central Plaza

34 Jalan Sultan Ismail 50250 Kuala Lumpur

Tel : +603 2711 6489| Fax : +603 2148 9033 indigo.kul@aviareps.com
Myanmar

AVIAREPS Myanmar Co., Ltd.

#01-06, 1st Floor, Yuzana Business Tower,

No 25, Dhamma Zedi Road, Sanchaung Township,

Yangon, Myanmar

Tel   : +95(1)539484

Rsvn: +95(9)450050898

Sales: +95(9)764620026

6Ergn@aviareps.com
Oman

Muscat International Services LLC

Building No. 164, Way No. 3303

Al Khuwair, Sultanate of Oman

Tel: 24400830 Fax: 24400831 sales.indigo@misgsa.com
Qatar

InterGlobe Air Transport Limited W.L.L.

Office 108, 1st Floor, Abdul Jaleel Abdul Ghani Office Building

PO Box. 55280, Old Airport Road

Doha, Qatar

Tel: +974 40367777 qatarres@goindigo.in
Singapore

he Walshe Group Singapore Pte Ltd

7500A Beach Road, #09-321, The Plaza, Singapore 199591

Main line: 6298 8328, Fax: 6298 9308 indigo@walshegroup.com
Sri Lanka

Hemas Aviation (Pvt) Ltd

81, York Street Hemas Building Colombo 1

Sri Lanka

+94 11 4731800 sashini@hemas.com
Thailand

Aviareps (Thailand)Co. Ltd.

54 B.B. Building, Fl.17,

Room1715, Sukhumvit 21,

Asok Montri Road,

Klongtoey-nua,

Wattana , Bangkok 101100

+662-0026697 indigo.th@aviareps.com
Tokyo

Sunrise Air Service Co.,Ltd

Hongo Daiya Bldg. 8th Floor, 3-18-14, Hongo Bunkyo-ku,

Tokyo, Japan 113-0033

Tel: +81 3 6240-0417

Fax: +81 3 6240-0635

indigo@sunrise-air.com
Canada

Toronto

Aviaworld, 5915 Airport Road, Suite 830

Mississsauga, ON L4V 1T1

Toll free: 1 844 297 3904,

Fax: 1 713 626 1905

hou@aviaworldna.com

Vancouver

Aviaworld,1030 West Georgia Street, Suite 1214

Vancouver, BC V6E 2Y3

Toll free: 1 844 297 3904, Fax: 1 416 972 0185 yvr@aviaworldna.com
United Arab Emirates (UAE)

Dubai, Sharjah & Northern Emirates:

The Navigator Tourism and Travel LLC.

203, Second Floor, Single Business Tower

Sheikh Zayed Road (Near Business Bay Metro Station)

P.O. Box 487681,

Dubai, UAE

Tel: +971 (0) 4 3216900

Fax: +971 (0) 4 3216336

uaeres@goindigo.in and 

uaesales@goindigo.in

Abu Dhabi

Airline Office No 2234

First Floor, Terminal 1

Abu Dhabi International Airport

Telephone Numbers: +971 (0) 2 505 2621 and +971 (0) 2 505 2622 uaeres@goindigo.in

Partner & Corporate

Nodal Officer :

Minizes Thomas
Email: Nodalofficer@goindigo.in

Appellate Authority

Priyaah Sundaraam
Email: AppellateAuthority@goindigo.in

Indigo Customer Care Numbers above

Registered Office

Central Wing, Ground Floor,
Thapar House, 124, Janpath,
New Delhi – 110001 India

Fax : 011-43513200
CIN : L62100DL2004PLC129768

Corporate Office

Level 1, Tower C,
Global Business Park,
Mehrauli-Gurgaon Road,
Gurgaon – 122 002, Haryana, India

Tel : 0124- 435 2500
Fax : 0124- 406 8536

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