Mobikwik Customer Care Number 94 6644 6644

Mobikwik Customer Care Number
Mobikwik Customer Care
 
Company:   Mobikwik
 
All India Customer Care  Numbers : 
  • 94664 46644 (8 am to 11 pm)
  • 011-61266390 (Quick reference of Grievance) (Mon to Sat 9 am to 8 pm) 
  • 011 61265656 (Report Unauthorized Transaction)
 
MobiKwik is an Indian company founded in 2009 that provides a mobile phone-based payment system and digital wallet. Customers add money to an online wallet that can be used for payments.

Email

partners@mobikwik.com (Bussiness Alliances & Inquiries)
fraudalert@mobikwik.com (Fraud Alert)
risk@mobikwik.com (Unauthorized Transaction)
Nodal@MobiKwik.com (Nodal Officer)

Important Links

Online Recharge

App

Grievance Redressal

Level:1 Write to the Customer Support team 

Level:2 Write to Assistant Nodal Officer

  • Name: Badal Verma 
    Designation: Assistant Nodal Officer
    Address:  ONE MOBIKWIK SYSTEMS PRIVATE LIMITED. 
    Good Earth Business Bay
    #601, 6th Floor, Sector 58, Gurugram, 
    Haryana 122101 
    Response Time: Fifteen Business Days

Level:3 Write to Nodal Officer 

  • Name: Rohit Shadeja
    Designation: Nodal Office
    Address: ONE MOBIKWIK SYSTEMS PRIVATE LIMITED. 
    Good Earth Business Bay
    #601, 6th Floor, Sector 58, Gurugram, 
    Haryana 122101 
    Tel No.:  011-61266390 (Monday to Friday 10:00 am to 7:00 pm)
    Email: Nodal@MobiKwik.com
    Response Time: Twenty One Business Days 

Level:5 Further Level of Grievance

  • Name: Kumar Arindam S 
    Designation: Senior Vice President – Operations, Risk and Compliance
    Address: ONE MOBIKWIK SYSTEMS PRIVATE LIMITED. 
    Good Earth Business Bay
    #601, 6th Floor, Sector 58, Gurugram, 
    Haryana 122101 

Application Form to the company by Customer for Grievance Redressal

To Block or report an unauthorised transaction
Report via Mobikwik or App

  • Visit Official website or Help Section of your MobiKwik App and choose Report
    Fraud option
  • Fill in the required details and click on Create Ticket.
  • Please use the Ticket Id generated for future reference or communication with our
    investigation officer
  • To report Fraud on your MobiKwik account please keep the transaction details
    (Order Id, Amount, Date and Time) handy for quick assistance

Registered Office

Address: Good Earth Business Bay – #601, 6th Floor,
Sector 58,
Gurugram, Haryana 122101,
India.
Tel. No.: 011-61266390

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