Jio Customer Care Numbers
Company: Reliance Jio
Toll-free numbers:
- 1800 889 9999 (From any other operator 9:30 am to 6 pm)
- 1800 889 3999 (Appellate Authority)
ALL INDIA NUMBER(S):
- 199 (From Jio number)
- 1977 (For HD calling)
- 198 (For Complaint Helpline)
Official Website: Jio
Quick Links
Important Links
App
| Interested in joining the Jio Digital World? Email us at | care@jio.com |
| If you have queries related to Online Shopping, please email us at | shop@jio.com |
| Existing Enterprise Mobility customers can email us at | enterprisecare@jio.com |
| Existing Enterprise Connectivity & Business Solution customers can email us at | businesscare@jio.com |
| For new business connection, email us at | business@jio.com |
| For queries related to JioFiber, please email us at | JioFiberCare@jio.com |
| For any security vulnerability, email us immediately at | jio.bugsreporting@ril.com |
Contact Numbers
| JioCare Our experts are available for your assistance 24X7 (Monday – Sunday) | |
|---|---|
| Interested in Jio? Talk to | 1860-893-3333 |
| For recharge plans, data balance, validity, recharge confirmation and offers | 1991 |
| For Queries | 199 |
| For Complaints | 198 |
| From Other numbers | 1800-889-9999 |
| Tele-verification to activate both HD voice & data services | 1977 |
| Tele-verification to activate data services only | 1800-890-1977 |
| Device Care Helpline (LYF Smartphone & JioFi) Our experts are available for your assistance 24X7 | |
| Helpline | 1800-890-9999 |
| Helpline for Jio Enterprise Mobility & Business Solutions Our experts are available for your assistance 24×7 (Monday – Sunday) | |
| Care Helpline for Enterprise Mobility Services | 1800-889-9333 |
| Care Helpline for Enterprise Connectivity Services & Business Solutions | 1800-889-9444 |
| Helpline for New Business Connection | 1800-889-9555 |
| Care Helpline for JioFiber Customers Our experts are available for your assistance 24X7 (Monday – Sunday) | |
| Helpline | 1800-896-9999 |
| Online shopping For any online shopping related assistance, reach out to our experts between 9 am to 9 pm (Monday – Sunday) | |
| Helpline | 1800-893-3399 |
Appellate Authority
Timing– 09:30am – 06:00pm
Contact Number : 1800 889 3999
Fax Number : 1800 889 1211
(Contact No. and Fax No. for all states are same)
| Zone | State | Appellate Authority Name | Email Address | Office Address |
|---|---|---|---|---|
| South | Kerala | Jayaraj Rajasekharan | appellate.ker@jio.com | Reliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State. |
| South | Tamil Nadu | Royston Antony | appellate.tn@jio.com | Reliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road,Thousand Lights, Chennai – 600006. TamilNadu |
| South | Andhra Pradesh | Sreedhar Nandiraju | appellate.ap@jio.com | Reliance Corporate IT Park Ltd, H: No 40,72,D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008 |
| North | Kashmir | Neeraj Fotedar | appellate.jk@jio.com | Reliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu – 180012, J&K, India |
| North | Delhi NCR | Sanjay Tiku | appellate.del@jio.com | Reliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon – 122002 Haryana |
| North | Rajasthan | Arun Mani | appellate.raj@jio.com | Reliance Jio Infocomm Ltd. 3rd Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001 |
| West | Madhya Pradesh | Saurabh Singh Parmar | appellate.mp@jio.com | Reliance Jio Infocomm Limited, 4th Floor, Dhan Trident, Saty Sai Square, Vijay Nagar, A.B. Road, Indore – 452010, Madhya Pradesh, India |
| West | Maharashtra & Goa | Neelesh Atre | appellate.mah@jio.com | Reliance Jio Infocomm Ltd. 2nd Floor, Westend Mall, Above Reliance Mart, D.P. Road, Aundh, Pune- 411007 Maharashtra |
| East | Bengal | Sailesh Rupani | appellate.wb@jio.com | Reliance Jio Infocomm Limited, Eco-space Business park, Bldg. No. 2A, 6th Floor, New Town Rajarhat, Kolkata – 700156 |
| West | Chhattisgarh | Siddharth Sharma | appellate.mp@jio.com | Reliance Jio Infocomm Ltd. H-701, 7th Floor, Metro Tower, Saty Sai Square, Vijay Nagar, A.B. Road, Indore – 452010, Madhya Pradesh, India |
| North | UP (West) | Sunil Kapoor | appellate.upw@jio.com | Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003 |
| South | Karnataka | Shiva Kumar | appellate.kar@jio.com | RCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka. |
| East | Odisha | Avinash Chaturvedi | appellate.ori@jio.com | Reliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar – 751023 |
| East | Bihar | Chandra Prakash | appellate.bih@jio.com | Reliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna- 801503, Bihar, India |
| North | UP (East) | Rajesh Sharma | appellate.upe@jio.com | Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow – 226010. (UP) |
| North | Haryana | Sanjiv Sachdeva | appellate.har@jio.com | Reliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071 |
| North | Punjab | Karuna Misra | appellate.pb@jio.com | Reliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071 |
| West | Mumbai | Paresh Yadav | appellate.mum@jio.com | Reliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra – Kurla Complex, Mumbai – 400051 |
| South | Telangana | Rajkumar Gideon | appellate.ap@jio.com | Reliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana |
| North | Himachal Pradesh | Sameer Pandey | appellate.hp@jio.com | Reliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradesh |
| East | Kolkata | Bhavesh Mehta | appellate.kol@jio.com | Reliance Jio Infocomm Ltd, Eco-space Business park, Tower-3B, 4th Floor, Street 59, M Wide Road, New Town, Rajarhat, Kolkata- 700156 |
| East | Assam | Ritwick Chakraborty | appellate.assam@jio.com | Reliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S.Road), Rukiminigaon, Guwahati – 781022, Assam, India |
| East | Jharkhand | Sanjay Chatterjee | appellate.bih@jio.com | Reliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna- 801503, Bihar, India |
| East | North East | Banibruto Biswas | appellate.ne@jio.com | Reliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong – 793014, Meghalaya, India |
| West | Gujarat | Bikash Mohanty | appellate.guj@jio.com | Reliance Jio Infocomm Limited 2nd Floor, Reliance Mart, Opp. Drive-in Cinema, Ahmedabad – 380054 |
| North | Uttarakhand | Venkat Naidu | appellate.upw@jio.com | Reliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003 |
| North | Jammu | Vivek Sharma | appellate.jk@jio.com | Reliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu – 180012, J&K, India |
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